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Cookies and Privacy Policy

Our cookies

Our website uses cookies to improve your experience and personalise content. Cookies are small files placed on your computer or mobile device when you visit a website. They are widely used to improve your experience of a website, gather reporting information and show relevant advertising. You can allow all cookies or manage them independently below.

We group cookies into four broad categories, three of which can be set independently. You can return to this page via the Privacy Policy and Cookies link in the footer at any time to alter your preferences.

Essential cookies

These cookies are needed for essential functions such as signing in, adding products in your basket and making payments. They also tell us how customers use our site and provide information to help us improve the website and your browsing experience. You cannot turn these off. You can disable them in your browser but then you won't be able to sign in or make purchases.

Customer Experience cookies (strongly recommended)

These cookies allow us to remember your preferences, such as your preferred download format and your checkout address details, and how you like to view lists of products. They add significant value to your experience.

Social Media and Advertising cookies (recommended)

These cookies are used to allow us to advertise Presto Music products and services to you on other websites and social media. They may be based on what you’ve browsed, searched, added to basket or bought on our website. They won’t increase the amount of advertisements you see, just the relevance of those advertisements.

Privacy policy

This privacy policy sets out how we use and protect any information which you give Presto Music when you use this website. Presto Music is committed to ensuring that your privacy is protected: we ask you to provide certain information by which you can be identified when using this website, and you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page; you should check this page periodically to ensure that you are happy with any changes.

What we collect

We may collect and store the following information:

  • your name
  • your postal address, billing address and email address
  • your telephone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers.

Some of these details may be passed onto our distribution partners in order to fulfil your order. Some of them, along with your payment details, will be passed on to our payment providers in order to complete your transaction.

What we do with the information which we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record-keeping
  • We may use the information to improve our products and services
  • We may periodically send newsletter emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may use your responses to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you believe any information held is incorrect or incomplete, please contact us in writing as soon as possible and any necessary amendments will be made promptly.

Revision date: 14th October 2021